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Get your free estimateCarrier HVAC in Universal City, TX | Halden Heating and Air San Antonio
We provide independent Carrier service across Universal City, from Rose Garden to Olympia Hills. What makes our Carrier work different here is simple: we know the 1970s flex duct and slab foundations in this town better than most, and we check those first before touching refrigerant. If your Carrier system is acting up, our AC Repair in Universal City starts with a call to (903) 623-6784 and a written price before we open a toolbox.
Halden Heating and Air San Antonio has been servicing Carrier Infinity, Performance, and Comfort series equipment since 2004. We’re not manufacturer-affiliated or authorized. We’re an independently owned and operated Carrier service provider, part of the Relay Home Co. network, and we answer the phone 24/7 with a real person. Book online, get a live arrival time, and track your tech to the door. That’s how every job works, including Carrier sales & service calls in Universal City.
Why Universal City Residents Choose Us for Carrier Service
Our techs have spent years working on Carrier’s Infinity, Performance, and Comfort series across San Antonio’s northeast corridor, including Universal City’s distinct housing stock. We know how these systems perform in high-humidity slab-on-grade homes, and we know it without any manufacturer authorization because we’ve done the work ourselves. That familiarity matters when a Carrier Infinity throws a communication fault or a Comfort 14 trips its limit switch in a 1960s military-era house with original ductwork.
Andre Fuller built Halden Heating and Air on one rule he’s never bent: tell the customer the price before anyone opens a toolbox. He got his start at Los Angeles Trade-Technical College and has spent more than 25 years turning wrenches on everything from window units to full commercial systems. His crew has been keeping homes comfortable across San Antonio for years, including plenty of calls out near the Pearl District where older buildings and brutal Texas summers test every system. In Universal City, that experience translates to faster diagnoses. We arrive with the right parts, the right meters, and the stubborn habit of finding the actual problem. Straight answer, written price, no runaround.
Styles & brands we work with






Common Carrier HVAC Problems We Solve in Universal City
- Infinity variable-speed blower communication faults after thunderstorms. Universal City gets violent summer storms, and power surges are common. Infinity systems communicate over a two-wire ABCD bus, and a surge can scramble that signal, leaving your system showing a “System Malfunction” error. Homes without surge protection see this most often. We diagnose the communication fault, reset or replace the affected component, and recommend a surge protector if you don’t have one.
- Performance 17 evaporator coil pinhole leaks. After 8 to 12 years, Performance 17 condenser coils develop pinhole leaks in the evaporator coil. Universal City’s high humidity and constant summer cycling accelerate this. You’ll notice weak cooling, a hissing sound near the air handler, or ice on the coil. We pressure-test with nitrogen, find the exact leak, and give you a written repair price before we touch anything.
- Comfort 14 overheating and tripping limit switches. Single-stage Comfort 14 units in older military-era homes with original undersized ductwork tend to overheat. When filters are not changed monthly during pollen season, airflow drops further and the high limit trips. We check static pressure and duct condition before assuming the furnace is bad.
- Condensate drain pan and line clogs in attic installations. Carrier’s condensate drain pans and lines in attic installations around Rose Garden can clog with microbial growth quickly due to humid attic conditions. The result is overflow, ceiling stains, and sometimes a shut down at the float switch. We clear the line, treat the pan, and show you how to prevent it.
- Low airflow from collapsed flex duct masquerading as a refrigerant problem. This one is everywhere south of Pat Booker Road. We’ll cover it in detail below, but the short version is: if your Carrier is running constantly and the house won’t cool below 80 degrees, the problem may be in your ductwork, not your refrigerant charge.
Carrier Service in Universal City: What Local Conditions Mean for Your Equipment
Because many Universal City homes south of Pat Booker Road still have original 1970s flex duct that kinks and collapses, Carrier systems there often show low airflow and high static pressure that new techs misdiagnose as refrigerant issues. Our first step on a no-cool call in Rose Garden is checking duct integrity before touching the charge. Here’s what that looks like in practice. Last July, our tech responded to a no-cool call on Rose Garden Drive where a Carrier Comfort 14 AC was running constantly but the house stayed at 82°F. The homeowner had been told by another company she needed a full refrigerant leak search. Our tech found a collapsed 8-inch flex duct in the attic above the hallway, rebuilt the duct run, and the system dropped to 72°F within the hour. No refrigerant needed. That’s the difference between a company that reads a gauge and a company that knows Universal City.
Universal City’s mix of 1950s to 70s military-era housing and newer suburban homes along Pat Booker Road and Kitty Hawk Road means HVAC techs constantly deal with aging ductwork and undersized returns in older sections, while newer areas have tighter envelopes that require precise load calculations. A Carrier system in a 1968 ranch near Kitty Hawk and a Carrier system in a 2015 build in Olympia Hills are two very different animals. We treat them as such. The high humidity from May through September stresses condensate drains and encourages mold growth in ductwork if not properly maintained, so we always include drain inspection on any Universal City Carrier service call. That’s just how the equipment behaves here.
Carrier Models & Products We Service in Universal City
We service the full Carrier residential lineup, including the Infinity Series (Infinity 24 heat pump, Infinity 98 gas furnace), Performance Series (Performance 17 central AC, Performance 96 furnace), and Comfort Series (Comfort 14 AC, Comfort 80 furnace). We also handle older Carrier units you’ll find in plenty of Universal City homes: the 38BR/58GS era and the round-carrier condensing units from the 1980s and 90s.
Our parts approach is straightforward. We install genuine Carrier parts when warranty, safety, or system communication is critical, like an Infinity control board or a specific ECM blower motor. But for common wear items like capacitors and contactors, we use high-quality aftermarket components from suppliers like Rectorseal and Nu-Calgon. That keeps repair costs down without cutting corners. We also keep a rolling stock of common Carrier-compatible parts in our trucks for fast Universal City turnaround, so you’re not waiting three days on a shipping delay. We never push replace when a $250 capacitor or ignitor will honestly get your Carrier system through another season.
See the difference
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AfterCarrier Service Pricing in Universal City
Most Carrier repairs in Universal City fall into these ranges, and you’ll get a written price before any work begins.
| Service | Typical Price Range |
|---|---|
| AC Repair | $150 – $650 |
| Furnace Repair | $150 – $700 |
| AC Installation | $3500 – $7500 |
| Tune-Up | $80 – $200 |
What drives the cost is the part, not the labor padding. A capacitor replacement sits at the low end. A refrigerant recharge (topping off the coolant your system needs to produce cold air) runs higher because the refrigerant itself is expensive and we have to find and fix the leak before recharging, not just dump gas in and leave. Every repair comes with a written guarantee. If it fails within the coverage window, we come back at no charge. That’s the 365-Day Done Right Promise, and it’s included automatically. Call (903) 623-6784 for an exact quote. Estimates are free.
Serving Universal City, TX - Our Local Coverage Area
We’re based in the Universal City area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Carrier HVAC in Universal City
A “System Malfunction” error on an Infinity control usually means the outdoor unit and indoor unit lost communication over the ABCD bus, which is the two-wire data line that links them. Universal City’s summer storms cause power surges and brief outages, and without surge protection, the control board or blower motor can fault out. We reset the system, test communication with a meter, and replace the offending board or motor if needed. Call (903) 623-6784 if it’s stuck on the error.
Yes, and often that’s the right call. If your Performance 17 is 8 to 12 years old and the evaporator coil has a pinhole leak, replacing just the coil can buy you several more seasons for a fraction of a full system cost. We’ll quote both options with written prices and tell you honestly which one makes sense given the unit’s age and your Universal City home’s ductwork. The decision is always yours.
Maybe, but more often in Universal City it’s an airflow problem. Original 1970s ductwork is undersized for modern Carrier furnaces, and if the filter is dirty or a return is blocked, the furnace can’t push enough air across the heat exchanger. The high limit trips to protect the unit. We check static pressure and temperature rise first, because replacing a heat exchanger on a system with collapsed ducts won’t fix anything. Call (903) 623-6784 for a diagnosis.
Freezing usually means low airflow or low refrigerant, and in Universal City both are common. The humid August air means condensate drains move more water, the coils run colder, and any airflow restriction from dirty filters or collapsed flex duct will ice the coil. Low refrigerant from a slow leak does the same. We find the actual cause, not just thaw the coil and leave. Call (903) 623-6784 when it ices over.
Yes. Slab foundations complicate duct retrofits, but heat pumps work well in many Universal City homes when sized and ducted correctly. We do a full load calculation and inspect the existing ductwork before recommending a heat pump or AC Installation - Universal City. If your ducts won’t support the system, we’ll tell you before you spend a dollar. Call (903) 623-6784 for a free estimate.
Service Areas Near Universal City
We serve Universal City service area and the surrounding northeast San Antonio corridor. Need Carrier service somewhere nearby? We’re out in Carrier service in Timberwood Park and throughout Carrier service in San Antonio covering Leon Valley, Helotes, Fair Oaks Ranch, and the neighborhoods in between.
Book Your Carrier Service in Universal City Today
Call (903) 623-6784 and speak to a real person, 24/7. We’ll get you scheduled, send a background-checked tech with a live arrival time you can track, and put the price in writing before any work starts. Same-day availability when your AC goes down in August and you need it fixed now.
Written by Andre Fuller, Owner at Halden Heating and Air San Antonio, serving Universal City since 2004.